Angels Grace Hospice’s Hospice Aide, Jasmin Aguilar, explains how she likes to find out the background of the patient before she engages with them by reading the report that is provided on them.
She always goes in to see them on a positive note and calm, touching them when she feels it necessary by holding their hand, and addressing them by their first name.
Even if they have dementia and do not respond, she makes sure that they are treated with respect. Jasmin wants to advocate for them.